Explore my diverse portfolio, where I’ve led cross-functional teams, streamlined client communication, and implemented efficient processes through real-time tracking and comprehensive documentation
Led the development of IntelliShift's website, focusing on creating a responsive, user-friendly platform that streamlined user experience and optimized backend processes.
Role and Responsibilities
Project Management
Directed cross-functional teams, maintaining project timelines and budgets.
Client Engagement
Developed ClickUp-based client engagement folders for real-time updates, seamless approvals, and streamlined content sharing.
Issue Tracking
Implemented a ClickUp issue tracking system, providing IntelliShift with real-time updates on resolutions.
Documentation & QA
Created and maintained key documents (Project Charter, WBS, Risk Analysis) and conducted extensive QA to ensure site performance and accessibility.
Key Achievements
Approval Efficiency: Reduced client feedback and approval cycles by 35%, enhancing project speed.
Enhanced User Experience: Improved navigation and accessibility, increasing user satisfaction.
Client Satisfaction: Positive feedback for clarity, transparency, and real-time collaboration features.
Led the complete redesign of the ObservePoint website, prioritizing streamlined workflows for enhanced client engagement and efficient feedback handling.
Role and Responsibilities
Project Management
Directed cross-functional teams, maintaining project timelines and budgets.
Client Engagement
Developed ClickUp engagement folders with dashboards and tracking for real-time approvals and content sharing.
Issue Tracking
Integrated ClickUp-based issue reporting for fast response and real-time updates to client queries.
Documentation & QA
Managed project documentation (SOW, WBS, Risk Analysis) and coordinated QA for high performance and compliance.
Key Achievements
Faster Approvals: Reduced approval times by 40%, enhancing project velocity.
User-Friendly Design: Improved accessibility and usability, increasing user satisfaction.
Transparent Communication: Boosted client satisfaction with real-time tracking and updates.
Oversaw the development of a user-centered website for Helen Sanderson Associates, aiming to create a streamlined, accessible design for clients engaged in person-centered practices.
Role and Responsibilities
Project Management
Directed cross-functional teams, maintaining project timelines and budgets. Supervised the design team, reviewed drafts, and facilitated client approvals, collaborating with client and design teams to refine navigation and usability.
Client Engagement
Created ClickUp engagement folders for real-time approvals, feedback, and task tracking.
Issue Tracking
Integrated ClickUp-based issue reporting for fast response and real-time updates to client queries.
Documentation & QA
Managed project documentation (SOW, WBS, Risk Analysis) and coordinated QA for high performance and compliance.
Key Achievements
Enhanced Usability: Improved user engagement through an intuitive, client-approved design.
Accessibility Compliance: Delivered an ADA-compliant site to broaden accessibility.
Developed a comprehensive client engagement system using ClickUp that provides real-time updates, seamless content submission, and streamlined approvals. This innovation reduced feedback cycles by 30% and significantly improved client satisfaction.
2
Efficiency Gains
Spearheaded process improvements across multiple projects, implementing workflows that reduced project turnaround time by up to 20%. This included building standardized processes for task allocation, issue tracking, and document management.
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Top 10% ClickUp Verified User Globally
Recognized as a ClickUp Verified user, specializing in optimizing processes and procedures, change management, and tracking. This designation highlights my advanced skills in leveraging project management tools to achieve productivity gains.
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Successful Project Delivery Across Multiple Industries
Led high-stakes projects, from employee benefits solutions in the insurance sector to website redesigns for consulting firms. Successfully managed projects ranging from $10K to $1M+, consistently meeting deadlines and budget constraints.
Excited to connect with like-minded professionals to explore how a focus on efficiency and process optimization in project management can bring added value to future projects