My career is built on delivering excellence in project management and process optimization. With extensive experience across industries, I excel at leading teams, streamlining workflows, and driving strategic solutions that achieve business goals. I am dedicated to improving operational efficiency and maximizing value in every project I undertake.
Explore the milestones of my career journey, where each role has honed my expertise in project management, client engagement, and operational efficiency.
Senior Project Manager
Amari Consulting 2023 – Present
Led comprehensive website redesigns for Amari Consulting, enhancing client engagement and driving project efficiency through innovative processes and tools.
Developed and implemented ClickUp workflows that boosted productivity by 85%.
Created a two-part customer service system with a chatbot and support ticket backend, enabling real-time client responses and efficient task assignment.
Built a client engagement framework in ClickUp for real-time updates, approvals, and seamless communication.
Managed projects from small business sites ($1K–$10K) to enterprise platforms ($50K+), ensuring timely, budget-compliant delivery.
Senior Sales Executive
Millennium Trust Company 2022 – 2023
Oversaw high-stakes employee benefits projects, managing budgets up to $1M+ and ensuring regulatory compliance for diverse client solutions.
Led cross-functional teams to deliver customized benefits packages, meeting both client and employee needs.
Drove national sales through strategic initiatives and expanded client reach via channel partnerships.
Created detailed project plans, including timelines, resource allocation, and risk management strategies.
Integrated benefits systems with HRIS and payroll platforms, maintaining compliance and enhancing client satisfaction.
Sales Director
MASA Global 2021 – 2022
Managed the development and implementation of employee benefits solutions, expanding profitability and client engagement through strategic partnerships.
Collaborated with stakeholders to deliver customized benefits for clients across varied industries.
Expanded services into new territories, achieving growth through strategic channel partnerships.
Implemented employee benefits solutions, optimizing processes for both clients and internal teams
Employee Benefits Broker | Owner
Dynamic Benefits Solutions 2016 – 2022
Applied project management principles to enhance open enrollment processes, driving efficiency and improving client satisfaction.
Directed open enrollment workflows, managing benefit solutions for clients with budgets up to $1M.
Led process improvements that streamlined client interactions and increased enrollment efficiency.
Educated clients on employee benefits, aligning solutions with their organizational goals.
District Sales Coordinator
Aflac 2013 – 2016
Managed district sales operations, optimizing benefit processes for client satisfaction and coordinating cross-functional teams during open enrollment.
Initiated process improvements that enhanced client satisfaction and reduced enrollment times.
Led district sales initiatives, collaborating with stakeholders to align benefit offerings with client objectives.
Conducted client education sessions on voluntary benefits, boosting engagement and retention.
Managing Partner / Owner
Sapphire Salon 2018 – 2020
Managed the daily operations of a salon serving the special needs community, overseeing financial sustainability and customer satisfaction.
Established an inclusive environment for clients with special needs and their families.
Managed financial operations, including budgeting, forecasting, and expense management.
Directed daily operations, ensuring high service quality and customer satisfaction.
Excited to connect with like-minded professionals to explore how a focus on efficiency and process optimization in project management can bring added value to future projects