Hi, I’m Jessica Peaden, a Certified Senior Project Manager with over a decade of hands-on experience in leading complex, cross-industry projects. From optimizing workflows to managing website redesigns, my work centers on turning strategic visions into high-impact realities. Known for my client-focused approach, I excel at transforming project challenges into streamlined success stories, delivered on time and within budget. Management.
Blending technical expertise and strategic thinking to drive impactful results.
Building strong connections, fostering collaboration, and navigating challenges with adaptability and emotional intelligence.
Leveraging cutting-edge tools and methodologies to streamline processes, analyze data, and deliver impactful solutions.
Driving successful project execution through strategic planning, resource optimization, and cross-functional leadership.
AI and Technology Expertise
Developed advanced AI-driven chatbots, creating intuitive user experiences and streamlining operations. My expertise extends to integrating predictive analytics and automation to optimize workflows and enhance decision-making processes.
By combining advanced conditional logic with user-centered design, I’ve created bots that resolve customer inquiries, automate workflows, and integrate seamlessly into existing systems.
Leveraging cutting-edge AI tools and platforms, I deliver tailored solutions that enhance efficiency, automate workflows, and drive innovation across diverse industries.
By programming and refining AI to understand organizational preferences, I create powerful tools that complement human capabilities.
Website Development and SEO Expertise
With hands-on experience in website development and SEO optimization, I’ve created user-centric websites that enhance engagement and improve accessibility. My expertise includes WordPress development, Elementor customization, and crafting SEO strategies that maximize visibility.
Experienced in overseeing website design and development projects from initiation to completion, ensuring seamless execution through strategic documentation, task allocation, process optimization, and proactive client and stakeholder engagement. Skilled in leading cross-functional teams to deliver high-quality digital solutions on time and within scope.
Proficient in creating SEO-driven content strategies that enhance website visibility and maximize organic traffic. Specializing in pain-point-focused content, keyword integration, and user experience optimization to improve search rankings and audience engagement.
Hands-on experience with industry-leading tools such as ClickUp for project management, WordPress, Figma, Elementor, Zapier for automation, and platforms like Wix, Webflow, Canva, and Gamma to build and optimize digital experiences efficiently
Insurance Industry Expertise
I bring extensive experience in the insurance industry, specializing in employee benefits solutions, open enrollment management, and compliance. From HSA and FSA products to COBRA administration, I’ve led projects that ensure seamless integration with HRIS and payroll systems.
Extensive expertise in accident, health, and life insurance products, including voluntary benefits such as HSA and FSA, with hands-on experience spanning from initial sales to comprehensive post-sales customer support.
Proficient in planning and executing open enrollment processes, both virtually and in person, including managing client-facing interactions, developing timelines, and creating detailed project documentation to ensure seamless delivery.
Skilled in configuring and managing enrollment platforms, including client and user setup, training sessions, and ongoing support to streamline the enrollment process and enhance user experience.
With a proven track record in streamlining workflows, optimizing processes, and leading successful projects, I’m here to help drive results for your team
📩 Reach Out Today: Let’s discuss how my expertise in project management can contribute to your organization’s success!