About
Let's Connect
AI & Machine Learning Expertise
Transforming innovation into impact: Leveraging AI and machine learning to optimize workflows, enhance user experiences, and drive efficiency
Bridging Technology and Strategy through AI
I specialize in utilizing Artificial Intelligence (AI) and Machine Learning (ML) to solve real-world business challenges through innovative, tailored solutions.
Chatbot Development
  • Hands-on experience in designing, developing, and deploying customer service chatbots.
  • Skilled in data gathering, workflow creation, dialog design, and deployment.
AI-Project Management
  • Incorporating AI into project management platforms like ClickUp to enhance tracking, approvals, and reporting.
Train AI Virtual Assistants
  • Train AI virtual assistants to streamline tasks like email formatting, content creation, and documentation, enhancing efficiency and freeing up time for strategic innovation.
Conditional Logic Systems
  • Expertise in creating intelligent workflows using conditional logic to optimize decision-making and process efficiency.
Chatbot Development Expertise
My chatbot development expertise goes beyond the basics. By combining advanced conditional logic with user-centered design, I’ve created bots that resolve customer inquiries, automate workflows, and integrate seamlessly into existing systems. From data collection to live deployment, my AI-powered chatbots are designed to simplify workflows and improve client interactions, by answering questions, guiding users, and automating repetitive tasks with precision.

Data Gathering & Preparation:
  • Successfully gathered and organized data to form the foundational knowledge for chatbot responses, ensuring that the bot could handle a wide range of inquiries.

Workflow Creation & Dialog Design:
  • Designed conversational flows to create a user-friendly experience, enhancing customer engagement and satisfaction.

Deployment:
  • Managed the end-to-end deployment of chatbots, including testing, refining responses, and making adjustments based on user feedback.

Impact:
  • Streamlined user interactions and reduced support times with AI-driven automation.
Explore the Customer Service Chatbot
Experience a customer service chatbot I developed to streamline customer interactions. This chatbot is designed to answer common questions and guide users to the right resources quickly and efficiently.
👉 Click here to test the chatbot and see how it can enhance user experience and improve customer engagement.
Training AI for Virtual Assistance
I specialize in training AI models like ChatGPT to act as virtual assistants tailored to specific business needs. By programming and refining AI to understand organizational preferences, we create powerful tools that complement human capabilities.
Email & Communication
Format and craft emails that perfectly align with your company's tone and branding guidelines, maintaining consistent communication standards.
Documentation Expert
Generate accurate, reusable documentation including project charters and SOPs, ensuring consistent quality and formatting.
Content Creation
Produce engaging blogs, social media content, and internal communications that match your organization's voice.
Knowledge Management
Serve as a centralized knowledge base, making information retrieval and reference quick and efficient.
These AI assistants don't replace human roles but complement them, enhancing productivity by taking on repetitive tasks and enabling professionals to focus on strategy and innovation.
AI Platforms & Tools I Use
Leveraging cutting-edge AI tools and platforms, I deliver tailored solutions that enhance efficiency, automate workflows, and drive innovation across diverse industries.
  • Chatbots: Chatbase, OpenAI (ChatGPT API)
  • Automation Tools: Zapier
  • CMS Integration: WordPress
  • Workflow Platforms: ClickUp, Figma
  • Certifications: IBM AI Software Engineering Certification In Progress
Machine Learning Coursework
I am actively pursuing AI Software Engineering coursework through IBM to deepen my understanding of machine learning algorithms, neural networks, and data science principles.

1

IBM AI Software Engineering Certification
Comprehensive training in AI architecture, data handling, and machine learning frameworks.

2

Skills Development
Focused on neural network architectures, computer vision, and natural language processing.

3

Long-Term Goal
Leveraging AI expertise to optimize processes and enhance project management efficiency across organizations.
Excited to connect with like-minded professionals to explore how a focus on efficiency and process optimization in project management can bring added value to future projects
📞 (252) 814-1344 | ✉️ jpeaden121@gmail.com | LinkedIn
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