Jessica Peaden
Certified Senior Project Manager
Helping organizations optimize processes and deliver impactful results through strategic project management and AI-driven solutions.
Introduction
Certified Project Manager
I'm Jessica Peaden, a Certified Project Manager with over a decade of experience in project management, process optimization, and client engagement, delivering high-impact results across various industries
Core Skills Highlight
A snapshot of my core skills that fuel project success across industries, with a focus on leadership, collaboration, and technical expertise.
Soft Skills
- Emotional Intelligence
- Time Management
- Critical Thinking & Adaptability
- Active Listening
Technical Skills
- ClickUp, Asana, Smartsheet, Microsoft Google Suite
- WordPress, Divi Builder, Advanced Custom Fields
- Figma, Quality Assurance (QA), Incident & Quality Control Procedures
Project Management Portfolio
Explore highlights of my work across key projects, showcasing my role in leading cross-functional teams, enhancing client collaboration, and improving efficiency through real-time tracking, seamless approval workflows, and comprehensive documentation
- Case Studies in various industries
- Process Optimization and Documentation
- Client-centered Engagement and Collaboration
Harnessing AI to Drive Innovation and Efficiency
Bridging strategy and technology, I leverage AI tools and solutions to optimize workflows, enhance client experiences, and empower teams to focus on what matters most.
Chatbot Development
- Developed end-to-end chatbot solutions, from data gathering and workflow design to deployment and real-time feedback.
- Streamlined customer support processes, improving response time and user satisfaction.
AI-Project Management
- Pursuing IBM AI Software Engineering Certification to deepen expertise in AI algorithms, machine learning frameworks, and data management.
- Applying AI principles to deliver innovative, real-world solutions.
Train AI Virtual Assistants
- Trained AI tools like ChatGPT to serve as virtual assistants for:
- Email drafting and formatting to align with user preferences.
- Creating project documentation, including project charters, workflows, and user guides.
- Generating content for blogs, social media, and knowledge bases.
- Focused on enhancing productivity and freeing up time for higher-value tasks.
AI Tools & Platforms
- Proficient in tools like Zapier, WordPress, and AI-powered automation platforms to integrate solutions seamlessly into existing workflows.
- Skilled in building systems that improve efficiency, reduce manual effort, and foster innovation.
Career Journey
Over a decade of diverse project management experience, driving impactful results across multiple industries.
- Roles across industries from insurance to website development
- Leadership in cross-functional teams
- Emphasis on project management, client engagement, and process optimization and efficiency.
Professional Development
Driven by a commitment to lifelong learning and excellence, I pursue professional development not only to deepen my skills but also to gain diverse perspectives that enhance my understanding of each role's intricacies. This approach empowers me to plan effectively, collaborate seamlessly, and strengthen client relationships. My journey includes certifications in advanced project management, employee experience, and process optimization—each adding depth to my expertise and enabling me to deliver impactful results across all projects
Excited to connect with like-minded professionals to explore how a focus on efficiency and process optimization in project management can bring added value to future projects
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